This feature allows you to send emails to your customers from your own custom domain rather than the Spraye domain. 

  • The "Company SMTP Details" section controls your automated email notifications on the main settings page and is not required to set up. 
  • The "Mass Email Settings" controls your mass emails and is required if you want to send mass emails using Spraye. 



In order to utilize this option, you will need to find your SMTP settings from your current email host (this would be whoever you use to send your emails currently, like Google, GoDaddy, etc.) Each email provider will have separate instructions for how to find your SMTP details. Once you find your SMTP details, then enter the required information into the fields on the following screen. 

  • SMTP Host: This is the server that hosts the outgoing SMTP server 
  • SMTP Port: This will be a number listed with your SMTP details
  • SMTP Username: This is simply your email address that you want to send from.
  • SMTP Password: This is the password for the email account you want to send from.


IMPORTANT: PLEASE CHECK THE FOLLOWING IF YOU ARE HAVING ISSUES


For OUTLOOK Users:


If you are using Outlook, Office365 or GoDaddy email, you will need to reach out to their support to ask for the following:
- "Please provide me with steps to make sure my account is set up to be able to send through SMTP."
- "Please provide me with the following SMTP credentials: SMTP Host Name, SMTP Port, SMTP Username, SMTP Password


- Also, please check to be sure ALL users in the organization have SMTP enabled 


For GMAIL or GSUITE users:


Watch this tutorial to set up your GMAIL or GSUITE SMTP: https://drive.google.com/file/d/1gzC2gY2qAREG7OJ98qvZpYb4AyUvSYQB/view?usp=drive_link


Before sending emails using the Gmail's SMTP Server, you will need to check some of the security and permission level settings under your Google Account Security Settings.

  • Make sure that 2-Step-Verification is enabled.
  • Then you will have to create an app password for your application or device - https://myaccount.google.com/apppasswords.
  • Make sure to return to the Main Security page and click on the "App Password Created" message under "Recent Security Activity".  Then in the "Do you recognize this activity" message click on "Yes, it was me" to confirm. 


Note: It may take an hour or more to reflect any security changes.