Spraye allows your technician to reschedule a service at any time from the technician view.
How to Reschedule a Service
- From the technician view, click on a customer's name/property to get started
- Scroll to the bottom of the screen and click Skip Service/Rescheduled
- Now, choose a reason for rescheduling this service from the dropdown menu
- Remember The reason you choose here will show up on the "Service Rescheduled" email that goes out to your customers.
- Click Reschedule
- Now, that service will appear on the "Unassigned Services" screen with the reason for rescheduling
- An email will be sent out automatically to your customer with the reason for rescheduling included
- Note Automated emails only go out if the setting is turned ON in your global settings. See example below:
- Note Automated emails only go out if the setting is turned ON in your global settings. See example below:
