If you'd like to have the option of creating manual invoices at any time for all of your customers, please follow the steps below: 

• Choose Services from the main navigation panel on the left side of your screen  
• Click Add Service at the top of the screen 
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• Type in "Manual Billing" for the name and add your price
• Click Submit
• Navigate to your "Properties" screen 
  • Check "Select All" (except any prospects) 
  • Click Add Standalone Service at the top of the page
  • Choose Manual Billing for both fields and click Save
  • Go to your "Unassigned Services" screen 
    • Filter for "Manual Billing" 
    • Check the Select All box
    • Click Delete Services  
• Navigate to the "Active Invoices" screen 
• Now, you can add a new invoice manually for any customer or property without selecting a specific service. 
  • Click +New Invoice at the top of the page
    
  • Choose "Manual Billing" for the program name 
  • Choose "Manual Billing" for the service name 
  • Now, enter the price for your invoice and click Submit 
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  • View and manage your new manual invoice from the "Active Invoices" screen