On each individual Property screen (edit property) there is a section for "Property Available Days" that allows you to indicate which days this property is or isn't available for services. Simply toggle each day on or off. All days are toggled to "available" by default.
You only need to change this setting on a property if there are days that are NOT available.
To access this feature, simply select the property you wish to edit either from the customer screen > Properties tab, or you can select from the All Properties list here: https://dashboard.spraye.io/admin/propertyList . Once you are on the Edit Property screen, scroll down until you see the Property Available Days section.
Once you have indicated the available days for a property, you will be able to filter by these available days when you are scheduling your routes from the Unscheduled Services screen here: https://dashboard.spraye.io/admin/assignJobs
On the Unscheduled Services screen, there is an Available Days filter as shown below. Simply select which day you would like to make sure is available for your route. For example, if you are scheduling a technician's route for Tuesday, you would select "Tuesday" from the Available Days filter to make sure all the properties that display in the list are available on Tuesday.
Alert When Scheduling on an Unavailable Day
If you schedule or reschedule services on a day that is turned off in a property's Property Available Days, Spraye stops and shows an Alert before anything is saved:
"You are about to schedule services on a day that is unavailable for the following properties:"
The alert shows the day and date, then lists each property (with its address) and how many services are affected, and asks "Would you like to proceed?" Choose one of the buttons:
- Go Back: closes the alert without scheduling anything. Your selections stay as they were, and on the calendar a dragged service goes back to its original spot.
- Proceed: schedules everything as you chose it, including on the unavailable day.
- Remove … & Proceed (for example, "Remove 3 Services at 2 Properties & Proceed"): leaves out the services at the listed properties and schedules the rest. This button is hidden when removing them would leave nothing to schedule.
You must pick one of the buttons. Clicking outside the alert does not close it.
The alert appears everywhere services are scheduled or rescheduled:
- Unscheduled Services, in both Map View and Table View
- Scheduled Routes: editing one service, editing several at once, and drag-and-drop on the calendar
- The customer's Services tab and the property page, when assigning or editing a service
- The Technician Screen, when a technician reschedules a service
A property that has every day available never triggers the alert. When you edit a service that is already scheduled, the alert only appears if you change its date.
Note: On the Unscheduled Services Available Days filter, properties that have every day available now show up for whichever day you filter by.