Knowledgebase

Programs are any service or services that will be assigned to a property. Essentially, it is anything you sell to a customer.  A program can be anythin...

It's possible for a customer to start on a Pay-As-You-Go program, complete a few services, and then decide to send in a check to prepay for the rest of ...

When a customer requests to switch their billing structure from a Prepay Program to a Pay-As-You-Go Program, you must manually update their property profile...

When you archive a program within the system, any unscheduled services that are currently assigned to customers or properties under that program can also au...

If you notice that some programs in your list show individual customer names, for the Property List, while others display a total property count, this forma...