Knowledgebase

The technician view displays a simple map and listings of the current day’s services that are assigned to the logged in user. Technicians will be...

Unscheduled Services Screen Typically, users view Unscheduled Services either at the beginning of each day or week and assign Services to technicians. Spra...

New map improvements are rolling out. Selected pins are now easier to see, hovering over a pin shows a property card, the map is greyscale so your pins stan...

Please note the following limitations of this feature: Adding or removing services from a route will automatically remove any of the manual edits made to ...

How the Filters Work Click Filters on the Unscheduled Services table (or use the Filter Criteria panel on the left of the Map View), choose your filters, t...

The Scheduled Routes tab in the Admin view gives you full control over services that have already been scheduled. From here, you can view, edit, filter, res...

The technician route sheet can be printed during the scheduling process by clicking on "Yes" when asked if you want to print route now. T...

This article explains how to utilize the Print Work Orders feature to streamline onsite service documentation, especially for customers receiving multiple s...