Knowledgebase

The Customer screen is where you will manage all of your customers. You can add single customers manually or ask you onboarding specialist to bulk upload ...

When you add a new customer, you can select from the “Pre-Service Notification” dropdown menu. If you select “Phone Call”, a tag is added automatical...

In SPRAYE, you don't actually need to add credits for prepay customers. You can simply assign them to a "prepay" program and either send out t...

Secondary emails and phone numbers for customer notifications Customer accounts support both secondary emails and secondary phone numbers for notificati...

How to Download a CSV of All Customers This export pulls global account data, including billing addresses, primary contact information, main phone numbe...

This article guides you on how to split customer communications so that a billing contact receives invoices without operational clutter, while a maintenance...

Spraye utilizes automated statements to help your business manage collections seamlessly, keep customers informed of their balances, and reduce administrati...

The "New Customer" tag in Spraye is designed specifically to help field technicians and office staff prioritize a client's very first service ...

If a customer is unsubscribed from email communications, they will not receive automated notifications, including their initial service invoices. This can r...